HotelHub Privacy Policy
Understand how HotelHub collects, uses, stores, and protects personal information connected to hotel search, reservations, support, and saved preferences.
Legal
Last updated: April 22, 2026
This Privacy Policy explains how HotelHub collects, uses, stores, and protects information when you browse our website, search for hotels, create bookings, contact support, or interact with saved preferences such as wishlists.
1. Information We Collect
HotelHub collects information you provide directly when you search for stays, submit booking details, contact support, or save hotels to your wishlist. This can include your name, email address, phone number, booking details, payment-related selections, and guest information entered during checkout.
2. How We Use Your Information
We use your information to provide hotel search and booking services, manage reservations, respond to support requests, improve product performance, personalize the booking experience, and maintain platform security and fraud prevention controls.
3. Booking and Transaction Data
When you place a booking, HotelHub processes reservation details such as hotel selection, travel dates, guest counts, room counts, and pricing. Transactional records are used to generate booking confirmations, support changes or cancellations, and comply with legal and accounting obligations.
4. Device and Usage Data
We may collect technical data such as browser type, approximate device information, and on-site activity needed to keep the website functional, secure, and responsive across mobile, tablet, and desktop devices.
5. Wishlist and Preference Data
HotelHub stores certain preference data, such as wishlisted properties, to improve your browsing experience. Some of this information may be stored locally in your browser to preserve state between sessions.
6. How We Share Information
We share information only as needed to operate the platform, fulfill reservations, support payment or booking workflows, comply with legal obligations, or protect HotelHub, our users, and our partners from misuse or fraud.
7. Data Retention
HotelHub retains personal data only for as long as necessary to provide services, maintain reservation records, resolve disputes, enforce agreements, and comply with legal requirements.
8. Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect the confidentiality and integrity of personal information submitted through the platform.
9. Your Choices
You may contact HotelHub to request updates to your support details, ask questions about your data, or request removal where applicable. You can also manage certain locally stored preferences in your browser settings.
10. Contact for Privacy Questions
If you have questions about this Privacy Policy or HotelHub data practices, contact us at support@hotelhub.com or call +91 1234567890.